KISC catering, Meals at KISC, Management
12 months
Start Date
15 November 2020
End Date
2 December 2021
Deadline for applications
15 July 2020
Open position
The Catering Manager works with the other members of the Catering Long Term Staff to manage the Short Term Staff and to provide meals for our guests and Staff. This person has the overall responsibility to ensure the smooth running of the Catering operations, including cleanliness and safety of the kitchen, and the quality and timeliness of served meals. The Catering Manager also leads the catering Long Term Staff team and is responsible for the planning of all work in the catering area. If you have some cooking knowledge, are able to manage and motivate an international team of volunteers, and would like to gain experience in running a kitchen, we look forward to your application.
Apply for a job
  • Needs to be at least 21 years old
  • Is a member of an Association recognised by WOSM/WAGGGS
  • Communicates well in written and spoken English


  • Ability to work within an international team of volunteers
  • Ability to motivate and lead a team of volunteers
  • Ability to work well under pressure and within strict timelines
  • Affinity for customer service and guest contact
  • Basic understanding of various cooking methods, ingredients, equipment and procedures
  • Computer literacy, proficiency with Microsoft Office Applications
  • Willingness to work according to a flexible schedule


  • Has previously been a member of staff at KISC
  • Certification in cooking/kitchen operation and/or management
  • Certification and experience in administration and/or management
  • Experience related to budgeting and basic financial management
  • Experience related to the catering industry
  • Experience in people management
  • Ability to communicate in German
  • Holds a driver’s licence

Main tasks

  • Ensure a high standard of guest service at all times
  • Train and supervise staff working in the kitchen
  • Plan and organise the operations of the Catering team, including leading the Catering Assistants
  • Work directly with special guest groups in the planning of their catering provision
  • Work within the Catering team to ensure an engaging environment and successful work output
  • Management of all supplier food orders and other food provision orders
  • Maintain good working relationships  with the Centre's food suppliers
  • Maintain and improve the catering team's administrative procedures
  • Maintain and improve the 'catering files' and catering long-term staff manual
  • Organise and prepare special meals for events at KISC
  • Work with other teams in all matters relating to food provision
  • Prepare meals for guests and staff (including catering for special dietary requirements) when required
  • Work within the hygiene standards set out by KISC
  • Keep a high standard of cleanliness and tidiness of all work areas
  • Take charge of shifts on a rotational basis with the Catering Assistants
  • Maintain a close working relationship with the Hygiene Supervisor
  • Distribute food products ordered by guests
  • Work with the Programme team for delivery of Summer barbecues, hut food packages and other meals/food products connected with Programme
  • Help to attract more catering bookings, especially in low seasons

Other responsibilities

  • Deal with any guest enquiries relating to the Centre
  • Run and develop staff training
  • Assist in other areas of the Centre where necessary
  • Involved in the execution of the Centre’s Operational Plan
  • Work and communicate effectively with all staff and guests


The position is part of the Catering team within the wider Guest Services team at KSC. The Catering team consists of the Hygiene Supervisor (permanent), one Catering Manager (12-month role), two Catering Assistants (12-month roles) and two Summer Catering Assistants (4-month roles).

Line manager

The line manager for this position is the Guest Services Director. The Catering Manager has weekly meetings with the line manager and the Catering team to cover operational matters, and also has regular one-on-one appraisals.

Team management

The Catering Manager is in charge of Catering shifts on a rotational basis with the other Catering Long Term Staff. This person also has a role in managing the day to day work of other Long Term Staff in the team.

Staff management

The Catering team also work with Short Term Staff on a rotation basis with other teams in the Centre. Catering Long Term Staff take responsibility for all staff while working in the kitchen.


  • Accident Insurance (provided by the Centre): Everyone is insured for accidents, both work and non-work related over the duration of the contract.
  • Private Liability Insurance (provided by the Centre): This insurance covers any damage caused by any staff on an object or person.
  • Sickness Insurance (provided by the Centre): All LTS will get private sickness insurance if necessary. The deductible (amount each LTS has to cover per calendar year themselves) is, if nothing else mentioned, CHF 300.-. This insurance covers any treatment due to sickness.
  • Social Insurance according to the Swiss Law (provided by the Centre): Every LTS must have Social Insurance according to the Swiss regulations. This includes invalidity insurance, maternity leave and old-age and survivors' insurance (OASI). More information will be given during training.


  • A room in one of the shared flats in Kandersteg
  • All meals at the Centre, both while at work and on days off
  • 2 days off per week and 20 days of holidays
  • Pocket money starting from 500 CHF per month       
  • A Swiss Pass (discount card for transportation in Switzerland)
  • Management and leadership training
  • Administration of work permits
  • Other benefits as detailed here on our website


  • Citizens of EU/EFTA countries do not need a visa, and the Centre secures the necessary work permit.
  • For citizens of non EU/EFTA countries who have not been Staff at KISC before, we can apply for a 4-month visa, for 4-month contracts. The applicant needs to be under 35 years old for the whole duration of the contract.
  • For citizens of non EU/EFTA countries who have been Short Term or Long Term Staff at KISC before, there is usually a very low probability of getting another visa. If the non EU/EFTA applicant is suitable for the role and fulfils specific requirements set by the Swiss authorities, there is a possibility to get a visa for a longer contract.
  • The employment is dependent on securing the necessary special permission from the Swiss authorities.


Catering Manager


Catering Manager
What else could I have wished for; food, amazing people and good tunes. I was given the trust and opportunity to work with the Short Term Staff on a daily basis. Helping and supporting them in the best possible way, by working together and we were not only working hard but also having fun while doing it as that is how we do it in catering. Next to that, I also spent some time in the office making sure everything else gets planned. The thing I loved the most was organising Suppliers dinner for all our suppliers.