Guest Services, Cleaning, House Keeping
3 months
Start Date
3 September 2023
End Date
1 December 2023
Application deadline
30 April 2023
Closed position

The Short Term Staff are Scouts and Guides who come to work at KISC for one season of 3 months. Autumn Short Term Staff work together with the Long Term Staff preparing meals, cleaning facilities, checking guests in and out of their accommodation, and helping with preparations for winter. They also play an important role in working with and leading the international work parties that come for a week at a time to help the Centre with grounds work. Autumn is the season to deep-clean all our buildings and facilities after the busy summer period. If you are able to work well in a team, enjoy working both indoors and outdoors, and would like to contribute to and learn about International Scouting, we look forward to your application.

  • Needs to be at least 18 years old
  • Is a member of an Association recognised by WOSM/WAGGGS
  • Communicates in English
  • Strongly encouraged that they are fully vaccinated against Covid-19 with one of the vaccinations recognised by Switzerland


  • Ability to work with an international team of volunteers
  • Affinity for customer service and guest contact
  • Good communication skills
  • Positive attitude towards work
  • Willingness to work according to a flexible schedule


  • Has an active scouting life
  • Experience in cleaning and/or cooking
  • Experience in maintenance, repair or grounds work
  • Ability to take a leading role and coordinate a team

Main tasks

  • Ensure a high quality of guest service at all times
  • Prepare meals for guests and staff (including catering for special dietary requirements)
  • Clean guest and staff areas within the hygiene standards set out by KISC
  • Work outdoors to prepare KISC camping ground for the summer season
  • Assist maintenance on different projects
  • Work with international teams of scouts coming to help KISC with seasonal tasks (Work Parties)
  • Assist in the planning and organisation of laundry
  • Assist in the control and organisation of guest Recycling in all buildings
  • Be “on duty” on a rotational basis, including helping guests outside working hours and assisting in the coordination of possible emergencies

Other responsibilities

  • Deal with any guest enquiries relating to the Centre
  • Care for all staff working at the Centre
  • Participate in Short Term Staff training and development
  • Assist in other areas of the Centre where necessary
  • Involve in the execution of the Centre’s Operational Plan
  • Lead activities for KISC guests
  • Assist in preparing for and running special events and conferences


The position of the Short Term Staff is a key one, as without their intense work the Centre wouldn’t be able to serve over 12’000 guests yearly.

Line manager

The line manager for this position is the Staff Development Director. Daily work is regularly supervised by Long Term Staff from different teams. The Short Term Staff has weekly meetings with the line manager to cover operational matters and also has regular one-on-one appraisals.

Team management

Short Term Staff will have regular contact with other members of the Short and Long Term Staff team and it is essential to build a good working relationship and honest communication with them.


  • Accident Insurance (provided by the Centre): Everyone is insured for accidents, both work and non-work related while working at KISC. Dental treatment is only covered if the damage was caused by an accident.
  • Private Liability Insurance (provided by the Centre): This insurance covers any damage caused by any staff on an object or person.
  • If you are accepted as a Short Term Staff, you must arrange your own private travel insurance to cover sickness, routine dental treatment, travel to and from Kandersteg, and other cases/material that you consider important, as this is not provided by the Centre.
  • If you are from an EU member country and have an EHIC-European Health Insurance Card, you will still be requested to pay on the spot and claim for a reimbursement once back in your country. The local doctor and hospital will not accept your EHIC card as insurance coverage.
    A Doctors visit in Switzerland can be 2-300 CHF and a night in a Swiss hospital is around 3500CHF.


  • Find information as detailed here on our website


  • Citizens of EU/EFTA countries do not need a visa, and the Centre secures the necessary work permit.
  • For citizens of non EU/EFTA countries the visa process is more complicated but with a high chance of successful visa application. If you don't have a EU/EFTA passport, you have to be under 35 years old at the time of your work period, as that is the age limit for the visas we can receive. The Centre secures the necessary work permit.


Pinkie, Staff, Olave, Cat


Autumn Short Term Staff
As soon as I started as Short Term Staff in September, I knew that KISC was the place for me. A place of acceptance and adventures, of new bonds and pathways. What I did not know was that the experience would exceed all my expectations. I challenged myself every day both physically and mentally. I learned new things, both about service and other cultures. I learned all about cleaning toilets and driving tractors. I met friends that quickly became close friends. I lived the dream. The first time I walked through the doors of KISC I just knew. But at the same time, I knew nothing about how magical my autumn season would be.