Programme, Workshops, Guest Service
Duration
3 months
Start Date
8 June 2019
End Date
7 September 2019
Deadline for applications
31 December 2018
Open position
The Short Term Staff are Scouts and Guides who come to work at KISC for one season of 3 months. Summer Short Term Staff are organised into three teams: Campsite, Chalet Services, and Programme. Those working on Campsite work together with the Long Term Staff cleaning facilities, helping guests and assisting in the recycling and waste management. Short Term Staff working in Chalet Services work alongside the Long Term Staff preparing meals, cleaning facilities, checking guests in and out of their accommodation, and working in our souvenir shop. Those working in Programme will guide either hiking, climbing or on-site activities. If you are able to work well in a team, are happy to work in any of the above mentioned areas, and would like to contribute to and learn about International Scouting, we look forward to your application.
Apply to this job
  • Needs to be at least 18 years old
  • Is a member of an Association recognised by WOSM/WAGGGS
  • Ability to communicate in English

Essential

  • Ability to work with an international team of volunteers
  • Affinity for customer service and guest contact
  • Good communication skills
  • Positive attitude towards work
  • Willingness to work according to a flexible schedule

Desirable

  • Has an active scouting life
  • Experience in cleaning and/or cooking
  • Experience with rock climbing and/or hiking
  • Ability to lead activities

Main tasks

  • Ensure a high quality of guest service at all times

  • Prepare meals for guests and staff (including catering for special dietary requirements)
  • Clean guest and staff areas within the hygiene standards set out by KISC
  • Work outdoors to maintain the camping ground and facilities
  • Work in the Chalet shop
  • Lead activities for KISC guests
  • Assist in the planning and organisation of laundry
  • Assist in organisation of special events
  • Assist in the control and organisation of guest Recycling in all buildings
  • Be “on duty” on a rotational basis, including helping guests outside working hours and assisting in the coordination of possible emergencies

Other responsibilities

  • Deal with any guest enquiries relating to the Centre
  • Care for all staff working at the Centre
  • Participate in Short Term Staff training and development
  • Assist in other areas of the Centre where necessary
  • Involvement in the execution of the Centre’s Operational Plan

General

The position of the Short Term Staff is a key one, as without their intense work the Centre wouldn’t be able to serve over 12’000 guests yearly.

Line manager

The line manager for this position is the Staff Development Director. Daily work is regularly supervised by Long Term Staff from different teams. The Short Term Staff has weekly meetings with the line manager to cover operational matters and also has regular one-on-one appraisals.

Team management

Short Term Staff will have regular contact with other members of the Short and Long Term Staff team and it is essential to building a good working relationship and honest communication with them.

Insurance

  • Accident Insurance (provided by the Centre): Everyone is insured for accidents, both work and non-work related while working at KISC. Dental treatment is only covered if the damage was caused by an accident.
  • Private Liability Insurance (provided by the Centre): This insurance covers any damage caused by any staff on an object or person.
  • If you are accepted as a Short Term Staff, we strongly recommend that you arrange your own private travel insurance to cover sickness, routine dental treatment, travel to and from Kandersteg, and other cases/material that you consider important, as this is not provided by the Centre.
  • If you are from an EU member country and have a EHIC-European Health Insurance Card, you will be requested to pay on the spot and claim for a reimbursement once back in your country.

Benefits

  • Gaining new skills for professional and personal life in a multicultural environment
  • A fantastic time in the mountains with like-minded people
  • Accommodation at the Chalet in a room shared with at least 2 other members of Short Term Staff
  • All meals at the Centre, both while at work and on days off
  • 1.5 days off per week
  • One to two weeks of staff training
  • Administration of work permits
  • Accident insurance both on days off and during work
  • One Staff Night Out per week, a regular evening of programme organised by staff
  • One Staff Day Out at the end of the season, a day of programme for all Staff as a thank you for the hard work during the season
  • All bedding and towels, shampoo, soap and other basic toiletries
  • Basic first aid items
  • Laundry facilities
  • 10 free overnights that can be used to host friends or family at the Centre while your season
  • Working clothes
  • Free Wifi at the Chalet

Visa

  • Citizens of EU/EFTA countries do not need a visa, and the Centre secures the necessary work permit.
  • For citizens of non EU/EFTA countries the visa process is more complicated but with a high chance of successful visa application. If you don't have a EU/EFTA passport, you have to be under 35 years old at the time of your work period, as that is the age limit for the visas we can receive. The Centre secures the necessary work permit.

Testimonials

Shop, Short Term Staff

Siobhan

Canada
Summer Short Term Staff
Dear KISC! You taught me so many new things like how to bake, fold fitted sheets or British humour. But more than anything, you taught me that I am capable of doing so much more than I ever thought. I can climb mountains higher than I ever thought I could, I can push myself and do new things that I never thought I could do. I went into this summer with the idea that I already had a Scouting home and a Scouting family, so this would be a one-time thing and I would be done. I had no idea how wrong I was. I came home with 70+ new family members and a new home that will be in my heart forever. When I say I'll make it back someday soon, I mean it.