Winter Helpers
Role detail
Currently we have filled our quota of helpers, we will review the need for more if there are more guest bookings.
Helpers are usually Ex-Staff who return to assist during a very busy period, over staff training or to help with a specific project or event. Helpers work together with the Long Term Staff and Short Term Staff preparing meals, cleaning facilities, and checking guests in and out of their accommodation. If assessed, they also lead activities for guests during the busy weeks. If you would like to come back to KISC and have a positive attitude towards work all the different areas of the Centre, we look forward to receiving your interest form.
Requirements
- Has previously been a member of the staff team at KISC
- Needs to be at least 18 years old
- Is a member of an Association recognised by WOSM/WAGGGS
- Communicates in English
Skills & Qualifications
Essential
- Ability to work within an international team of volunteers
- Affinity for customer service and guest contact
- Good communication skills
- Positive attitude towards work
- Willingness to work according to a flexible schedule
Desirable
- Has an active scouting life
- Experience in cleaning and/or cooking
- Experience in maintenance, repair or grounds work
- Experience in skiing and/or snowboarding
Main tasks
Main tasks
- Ensure a high quality of guest service at all times
- Prepare meals for guests and staff (including catering for special dietary requirements)
- Clean guest and staff areas to the hygiene standards set out by KISC
- Assist maintenance on different projects
- Lead activities for KISC guests
- Assist in the planning and organisation of laundry
Other responsibilities
- Care for all staff working at the Centre
- Assist in other areas of the Centre where necessary
- Flexibility in working hours according to the needs of the Centre
Management
General
Helpers provide great support for the Centre during the busy times or special events, working very closely with the Short Term Staff and Long Term Staff.
Line manager
The line manager for this position is one of the Deputy Directors of the Centre. Daily work is regularly supervised by Long Term Staff from different teams.
Team management
Helpers will have regular contact with other members of the Short and Long Term Staff team and it is essential to create a good working relationship and honest communication with them. Helpers must understand, respect and follow current KISC Staff rules and regulations during their entire stay.
Practical information
Insurance
- Accident Insurance (provided by the Centre): Everyone is insured for accidents, both work and non-work related while working at KISC. Dental treatment is only covered if the damage was caused by an accident.
- If you are accepted as a Helper, we strongly recommend that you arrange your own private travel insurance to cover sickness, routine dental treatment, travel to and from Kandersteg, and other cases/material that you consider important, as this is not provided by the Centre.
Benefits
- Shared Accommodation with other Helpers
- All meals at the Centre, both while at work and on days off
- 2 days off per week when working for at least one full week
- Staff Night Out during the work period, a regular evening of programme organised by staff
- A special green “helper” scarf for 1 week of work or more. A Helper only ever receives 1 helper scarf regardless of how many times they have helped.
- Accident insurance both on days off and during work
- All bedding and towels, shampoo, soap and other basic toiletries
- Basic first aid items
- Laundry facilities
- Helpers who volunteer for less than a week (7 days), get an additional period up to the same number of days as their work period, with food and accommodation provided by the Centre. These extra days count as/include days off.
- Helpers who volunteer for more than a week (7 days), get up to 7 extra days, with food and accommodation provided by the Centre. These extra days don’t count as/ include the days off during the volunteering time.
Important information
Visa
-
Helpers are responsible for securing their own entry to Switzerland including Visas if necessary.
Other
- If a helper would like to stay longer than the agreed amount of time (listed in Benefits), they must pay for accommodation and food at ex-staff prices. After this period they would also lose the benefits of being KISC Helpers.
