Kitchen, Catering
12 months
Start Date
15 November 2019
End Date
December 2020
Open for applications from
June 2019
Closed position
The Catering Assistant and Administration is responsible for ordering food from our suppliers, planning the catering provision for key guest groups, monitoring finances, and maintaining and developing the administration of this area of the Centre. This role is around 60% office-based, and for around 40% of the time, this person will assist in leading the kitchen, as well as other parts of the catering operation. If you have an interest in administration and the food service industry, and enjoy managing and motivating people, we look forward to your application.
  • Needs to be at least 18 years old
  • Is a member of an Association recognised by WOSM/WAGGGS
  • Communicates well in written and spoken English


  • Ability to work within an international team of volunteers  
  • Ability to motivate and lead a team of volunteers
  • Ability to work well under pressure and within strict timelines
  • Affinity for customer service and guest contact
  • Basic  understanding of various cooking methods, ingredients, equipment and procedures
  • Computer literacy, proficiency with Microsoft Office Applications
  • Willingness to work according to a flexible schedule
  • Holds a driver’s licence


  • Has previously been a member of the staff team at KISC
  • Certification in cooking/kitchen operation and/or management
  • Experience in people management
  • Certification and experience in administration and/or management
  • Experience related to budgeting and basic financial management
  • Experience related to the catering industry
  • Ability to communicate in German

Main tasks

  • Ensure a high standard of guest service at all times
  • Work directly with special guest groups in the planning of their catering provision
  • Work within the Catering team to ensure an engaging environment and successful work output
  • Manage of all supplier food orders and other food provision orders
  • Maintain good working relationships with the Centre’s food suppliers
  • Maintain and improve the catering team’s administrative procedures
  • Maintain and improve the ‘catering file’ and catering long-term staff manual
  • Maintain a close working relationship with the Catering Manager and Hygiene Supervisor
  • Prepare meals for guests and staff (including catering for special dietary requirements) when required
  • Work within the hygiene standards set out by KISC
  • Keep a high standard of cleanliness and tidiness of all work areas
  • Work with other teams in all matters relating to food provision
  • Work with the Programme team for delivery of Summer barbecues, hut food packages and other meals/food products connected with Programme
  • Help to attract more catering, especially in low seasons
  • Organise and prepare special meals for events at KISC

Other responsibilities

  • Deal with any guest enquiries relating to the Centre
  • Run and develop staff training
  • Assist in other areas of the Centre where necessary
  • Involvement in the execution of the Centre’s Operational Plan
  • Work and communicate effectively with all staff and guests


The position is part of the Catering team within the greater Guest Services team at KISC. The Catering team consists of the Hygiene Supervisor (permanent), one Catering Manager (12-month role), one Catering Assistant and Administration (12-month role), one Catering Assistant (12-month role) and two Summer Catering Assistants (4-month role).

Line manager

The line manager for this position is the Guest Services Director, with daily work coordinated by the Catering Manager. The Catering Assistant has weekly meetings with the line manager and the Catering team to cover operational matters, and also has regular one-on-one appraisals.

Team management

The Catering Assistant and Administration takes responsibility to be in charge of Catering shifts on a rotational basis with the other Catering Long Term Staff. The Catering Assistant and Administration fills in for the Catering Manager during their absence from the Centre.

The Catering Assistant and Administration will have regular contact with other members of the Long Term Staff team and it is essential to building a good working relationship and honest communication with them.

Staff management

The Catering team also work with Short Term Staff on a rotation basis with other teams in the Centre. Catering Long Term Staff take responsibility for all staff while working in the kitchen.


  • Accident Insurance (provided by the Centre): Everyone is insured for accidents, both work and non-work related over the duration of the contract.
  • Private Liability Insurance (provided by the Centre): This insurance covers any damage caused by any staff on an object or person.
  • Sickness Insurance (provided by the Centre): All LTS will get private sickness insurance if necessary. The deductible (amount each LTS has to cover per calendar year themselves) is, if nothing else mentioned, CHF 300.-. This insurance covers any treatment due to sickness.
  • Social Insurance according to the Swiss Law (provided by the Centre): Every LTS must have Social Insurance according to the Swiss regulations. This includes invalidity insurance, maternity leave and old-age and survivors' insurance (OASI). More information will be given during training.


  • A room in one of the shared flats in Kandersteg
  • All meals at the Centre, both while at work and on days off
  • 2 days off per week and 20  days of holidays
  • Pocket money starting from 400 CHF per month       
  • A Swiss Pass (discount card for transportation in Switzerland)
  • Management and leadership training
  • Administration of work permits
  • Other benefits


  • Citizens of EU/EFTA countries do not need a visa, and the Centre secures the necessary work permit.
  • For citizens of non EU/EFTA countries who have not been Staff at KISC before, we can apply for a 4-month visa, for 4-month contracts. The applicant needs to be under 35 years old for the whole duration of the contract.
  • For citizens of non EU/EFTA countries who have been Short Term or Long Term Staff at KISC before, there is usually a very low probability of getting another visa. If the non EU/EFTA applicant is suitable for the role and fulfils specific requirements set by the Swiss authorities, there is a possibility to get a visa for a longer contract.
  • The employment is dependent on securing the necessary special permission from the Swiss authorities.


Catering Assistant and Administration


United Kingdom
Catering Assistant and Administration
As Catering Admin Manager, I get a great mix of time in the office and time in the kitchen working with the rest of the team. I have learnt so much about menu planning, the catering supply chain and cooking in general, with the bonus of practising my German. My favourite part of the job is working with the Short Term Staff from across the world to bring their dishes from home to KISC’s dining hall for everyone to try out.