Campsite, Guest Services, Campervans
Duration
4 months
Start date
June 2021
End date
September 2021
Deadline for applications
June 10th 2021
Open position
In Summer 2021, we anticipate welcoming many campervans to KISC. These guests will likely be non-Scouts, but instead families from around Switzerland. For one year only, KISC wants to make the most of this opportunity, by offering spaces on the main campsite to Campervans. We're calling it the "Campervan project". The Rovergelande campsite will be used for Scout groups throughout 2021, and is separate from the "Campervan project." This role is the first point of contact for all the guests on the Main Campsite, the Campsite Manager will be responsible for a team of volunteers who will help out throughout summer. The Campsite Manager is responsible for managing and preparing the Centre's camping facilities, recycling procedures, and all related equipment. You will also train, manage, and work alongside a team of volunteers. If you are able to motivate and manage a group of volunteers while providing excellent guest service, we look forward to your application! We have a project manager lined up to oversee the "Campervan project", so you will work closely with them as the operational lead for the project.
Apply for a job
  • Needs to be at least 21 years old
  • Is a member of an Association recognised by WOSM/WAGGGS
  • Communicates well in written and spoken English

 

Essential

  • Ability to work within and lead an international team of volunteers
  • Demonstrated professional, disciplined and efficient approach to work and planning
  • Affinity for customer service and guest contact
  • Willingness to work according to a flexible schedule

Desirable

  • Has previously been a member of the staff team at KISC
  • Experience in customer service, administration and/or management
  • Experience in handling customer feedback and complaints
  • Ability to communicate in German / French / Italian

 

Main tasks

  • Ensure a high quality of guest service at all times
  • Train and supervise the staff working on campsite, including work schedules, approval of days off and regular meetings
  • Plan and organise guest arrivals and departures, including the allocation of guests to camping sites
  • Plan and organise volunteer staff arrivals and departures, including the allocation of accomodation
  • Oversee the billing of guests 
  • Plan, execute and ensure the cleanliness of all campsite facilities
  • Waste and recycling management 
  • Cooperation with Campervan Project Manager
  • Oversee all guest enquiries and bookings relating to the Campsite

General

The position is part of the 2021 Campervan project team. There will be up to 5 additional summer staff helping on the campsite at any time.

Line manager

The line manager for this position is the 2021 Campervan Project Manager. The Campsite Manager has regular meetings with them to cover operational matters.

Team Management

The Campsite Manager coordinates, manages and supervises the daily work of the Campsite team. It is essential to build a good working relationship and honest communication with all other staff and volunteers.

 

 

Insurance

  • Accident Insurance (provided by the Centre).
  • Private Liability Insurance (provided by the Centre).
  • Sickness Insurance (provided by the Centre): You will get private sickness insurance if necessary. The deductible (amount each LTS has to cover per calendar year themselves) is, if nothing else mentioned, CHF 300.-. This insurance covers any treatment due to sickness.
  • Social Insurance according to the Swiss Law (provided by the Centre): Every LTS must have Social Insurance according to the Swiss regulations. This includes invalidity insurance, maternity leave and old-age and survivors' insurance (OASI).

Benefits

  • A room in one of the shared flats in Kandersteg
  • All meals at the Centre, both while at work and on days off
  • 2 days off per week
  • Pocket money (550 CHF per month)      
  • Administration of work permits
  • Other benefits as detailed here on our website

 

Due to the short nature of the role and immediate start date, the role is only available to people who do not require a visa.

  • Citizens of EU/EFTA countries do not need a visa, and the Centre secures the necessary work permit.